Quality Assurance

Delivering consistently high standards is based on a robust manufacturing and quality assurance process.

Purpose Built Factory

We manufacture most of the extensive range of safety steps, trucks and trolleys presented on this site at our purpose built factory in Brandon, Suffolk and our manufacturing methods produce quality products in a cost effective manner.

EU standards

We are an ISO 9001 registered company and use only components designed or manufactured in the EU, and all our products conform to available EU standards and carrying capacities to the guidelines in the Manual Handling Directive.

Additionally, our step units conform to the relevant parts of BS EN131-7 Standard.

Warranties for peace of mind

We stand by the quality of our products and offer a 12-month warranty on our full range of products.

Transparent processes

Our relationships with our customers is of paramount importance. To ensure we build trust and customer confidence we are happy for customers to visit our site to inspect our manufacturing processes, chat to our staff and ask any questions they may have.

Additionally, we are transparent about our lead times for manufacture and delivery so that customers are always informed as to when they can expect their orders to be completed.

Expertise and Experience

Our team’s combined 150+ years of experience developing and manufacturing our products means we constantly monitor legislation to ensure our manufacturing process and all our products conform to all new legislation.

Find out more about our processes, expertise and quality assurance standards.